Returns & Exchanges

At HIVE Home, Gift and Garden, we want you to love every piece you bring into your space. If you are not completely satisfied with your purchase, you may return eligible items within 30 days of delivery for a full refund or exchange.

Return Process

• 1.
  Initiate Your Return

  Contact our customer concierge team via email with your order number and the reason for your return to receive a Return Authorization (RA) number.

• 2.
  Prepare Your Package

  Carefully pack the items in their original packaging, ensuring that fragile home decor and garden accents are securely padded to prevent damage during transit.

• 3.
  Ship It Back

  Affix the provided shipping label to your package and drop it off at any authorized carrier location; please keep your tracking receipt for your records.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned items, we will process your refund to the original payment method within 5-7 business days.